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"Please understand his/her behaviour and care needs at his/her home.  He/she needs care and treatment today, and genuine assistance if he/she needs to move to a new home.  We need to understand what services are available to help now and I need to know the next steps.  We want to be confident that people care."

By working together, we can reinvent the behavioural support system of care for older adults across Ontario who live and cope with responsive behaviours, and those who support them.